Frequently Asked Questions
What is the cost of a consultation?
All consultations are complimentary except for the Eurowave, which is $10 for a trial session that includes a full treatment with a guaranteed inch or your money refunded.
What forms of payment do you accept?
Cash, Cheque, Visa, Mastercard, Debit and American Express are gratefully accepted.
We also carry applications for Patient Financing with Medicare. Please ask our receptionist for details.
How do I make an appointment?
Call 604 922-1333 or email at ladonnafina@telus.net.
Can I bring my cell phone?
As our guests are here to escape, we kindly ask that you turn cell phones to vibrate only.
Limitations
All prices are subject to change.
Gratuities
Our personnel, at your discretion, accept gratuities.
Can I purchase a Gift Certificate?
Gift certificates are an ideal year-round gift for any occasion. They are available in any denomination and are redeemable for both product and treatments. Order by phone or in person.
Can I bring my children?
Our spa environment is not appropriate or safe for children. We thank you for understanding.
Can I bring my pet?
No – health regulations state no pets allowed in treatment rooms due to hygienic reasons.
Appointments/Cancellations
Reservations are strongly recommended. If you are unable to keep your appointment, we would appreciate a minimum 24 hours notice.
